Evergreen has different levels of holds. Library staff can place holds at all levels, while patrons can only place title-level holds, and parts-level holds. The chart below summarizes the levels of holds.
Hold level | Abbreviation | When to use | How to use | Who can use | Hold tied to |
Title | T | Patron wants first available copy of a title | Staff or patron click on Place Hold next to title. | Patron or staff | Holdings attached to a single MARC (title) record |
Parts | P | Patron wants a particular part of title (e.g. volume or disk number) | Staff or patron selects part on the create/edit hold screen when setting holds notification options. | Patron or staff | Holdings with identical parts attached to a single MARC (title) record. |
Volume | V | Patron or staff want any title associated with a particular call number | In the staff client, click on Volume Hold under Holdable? | Staff only | Holdings attached to a single call number (volume) |
Copy | C | Patron or staff want a specific copy of an item | In the staff client, click on Copy Hold under Holdable? | Staff only | A specific copy (barcode) |